How Can I Get Help?
We have compiled the following list of resources to assist our customers in getting the help they need!
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Some Frequently Asked Questions
- Which folder should I upload my web files to?
- How can I gain access to the online web site builder?
- Do you offer support for ColdFusion?
- Do you have any tutorials on how to use Plesk?
- Editing your profile
- Customizing your desktop
- Creating a new hosting account
- Creating templates (hosting plans)
- Modifying a hosting account
- Suspending a hosting account
- Deleting a hosting account
- Creating a web user
- Creating a domain user
- Changing your customer's passwords
- Creating a domain pointer
- Creating a subdomain
- Managing your DNS zones
- Changing a skeleton file
- Generating a hosting account report
- Creating a custom button
- Adding your logo and changing skins
- Creating a Trouble Ticket
- Changing your password
- Customizing your desktop
- Using Webmail (Horde)
- Creating a default email account
- Using spam filters
- Managing a database using phpmyadmin
- Monitoring site resources and statistics
- Creating a autoresponder
- Creating a email alias
- Creating a mail forward (redirect)
- Creating a mailing list
- Creating a SSL certificate
- Using File Manager
- Creating an email account in Outlook Express
- Creating a POP email account
- Creating a web user
- Password protecting a directory
- Managing Crontab
- Creating a custom button
- Managing FrontPage Admin
- Creating a subdomain
- Creating a Trouble Ticket
- Creating a database
- Backing up and restoring files
- Changing your password
- Creating a mail forward (redirect)
- Creating an autoresponder
- Using spam filters
- Changing your control panel skin
- What is the path to Perl? /usr/bin/perl
After you login to your site using FTP open the folder entitled httpdocs. This is folder that is publicly accessible to the internet.
Login to the Plesk control panel using the instructions in your welcome email. At the bottom of the main screen you will see an button that says"Activate SiteStudio". Click that button and follow the instructions.
At this time we are unable to provide ColdFusion support.
