Some Frequently Asked Questions

• Which folder should I upload my web files to?

After you login to your site using FTP open the folder entitled httpdocs. This is folder that is publicly accessible to the internet.
• How can I gain access to the online web site builder?

Login to the Plesk control panel using the instructions in your welcome email. At the bottom of the main screen you will see an button that says"Activate SiteStudio". Click that button and follow the instructions.
• Do you offer support for ColdFusion?

At this time we are unable to provide ColdFusion support.
• Do you have any tutorials on how to use Plesk?

Creating an E-mail account in MS Outlook Express
Setting up a default (catchall) E-mail account
Creating a POP E-mail account
Creating a mail forward (redirect)
Creating an E-mail Alias
Creating an email autoresponder
Creating a MySQL or PostgresSQL Database
Managing a database using phpmyadmin
Using the Webmail feature
Password protecting a directory
Managing SSL Certificates
Changing passwords
Creating up a web user
Monitoring and Measuring Traffic
Managing your files with FileManager
Setting up crontab
Managing MS FrontPage Extensions
Adding Extra features to your Domain
Creating a Mailman mailing list
Registering a new Domain
Creating a subdomain
Using Application Pack
Creating a Trouble Ticket
Changing your Interface skin
• What is the path to Perl?
/usr/bin/perl